Rental Terms & Conditions

DRIVERS: Gwaii Adventure Campers may only be driven by an authorized driver, 25 years of age or over. Unless given special permission. An authorized driver is the renter and any additional person(s) who appears at the time of rental, provides their drivers licence, credit card information & has agreed to Gwaii Adventure Campers Rental Terms & Conditions. All authorized drivers must satisfy our age requirements & have a valid driver’s license. Gwaii Adventure Campers reserves the right to refuse service to anyone at our own discretion and to those who do not meet our qualification criteria at any time. Please ensure you are able to drive the van you are reserving i.e. if it is manual (standard) shift.

INSURANCE: Basic Third Party Liability, Comprehensive, and Collision Insurance is included during the duration of the rental under ICBC.. Renters are responsible for the deductible of $500 in the event of an at-fault accident or other incident.

PAYMENT: Full payment of invoice is required to confirm your booking.

DAMAGE DEPOSIT: The standard damage deposit is $500. This will be charged on your invoice at booking & refunded within 10 business days after drop-off via the same method of payment.

CANCELLATION POLICY: Because of our very seasonal nature, Gwaii Adventure Camper’s cancellation policy as follows:

  • 100% refund if cancellation is +30 days prior check-in date
  • 50% of booking will be charged if cancellation is between 14 days to 29 days prior check in-date.
  • 100% of the rental cost will be applied if cancelled within 14 days of the pick-up date, or the customer is a no show or doesn’t meet qualification criteria. ie.. under 24 years. No refunds will be given for early returns or last minute cancellations.
  • Damage deposit will always be 100% returned.

 

PICKUP & DROP OFF: Gwaii Adventure Campers office is located 1201 Oceanview Drive, Queen Charlotte, Haida Gwaii, BC. Gwaii Adventure Campers can be picked up after 1pm unless stated otherwise and the vans must be returned from where it was picked by 11am up on your return date. The pick-up and drop off location is usually at the Skidegate Ferry Landing on Haida Gwaii. We will contact you if your van might be ready for early pickup. Upon return, any damages or missing parts or items will be charged and will come off of your damage deposit. The renter will be further billed for any damages that exceed the damage deposit amount.

 

RENTAL PERIOD: The minimum rental period is 3 nights. If it appears we have openings shorter than that time period, we may approve at our own discretion. Please email us your request at info@adventurecampers.ca

KILOMETRE ALLOWANCE: Each rental comes with unlimited kilometres on Haida Gwaii ONLY. The vans are not permitted to leave the Island.

TAXES & FEES GST (Goods and Services Tax) and associated PST (Provincial Sales Tax) will be applied to your rental.

PAYMENT Gwaii Adventure Campers accepts Credit Card & Paypal for rental charges and full payment is required upon booking.

FUEL POLICY: Our campervans will come with a full tank of fuel (gasoline or diesel) the renters are responsible for topping up the fuel and will be up to the renter to use the correct type of fuel, whether gasoline or diesel. If renter fills the van with the wrong type of fuel, they will be responsible for damages that occur as a result. Each van will specify what type of fuel to use.

ROUTES & RESTRICTIONS: Gwaii Adventure Camper vans can be driven on Haida Gwaii only, using paved roads unless previously approved by Gwaii Adventure Campers. Any driving done on unsurfaced roads that is not permitted, the renter could be fully liable for any damages, towing charges and other expenses that arise as a result of operating in restricted areas. This includes driving on beaches! Our Delica 4X4 campervan is permitted to access the logging back roads.

 

MECHANICAL ISSUES: Gwaii Adventure Campers does a full mechanical and safety inspection of every van prior to the start of the season, and throughout the season. They are maintained by our local mechanics on a regular basis. In the event of any mechanical issues or accidents, contact Gwaii Adventure Campers right away. We will do everything we can to get you back on the road quickly & safely.

 

DAMAGE / ACCIDENTS: If a van breaks down or is involved in an accident due to fault at renter, renter will bear all associated charges. Additional costs such as loss of use, diminishment of value, tow and storage fees may also be applicable. If an accident occurs, a police report must be filed and Gwaii Adventure Campers must be notified immediately.

 

CLEANING FEE: $50 cleaning fee applies to each rental regardless of the length of the rental period.

 

SMOKING/PETS: No smoking allowed in Gwaii Adventure Campers vans, Pets will require an additional $25 cleaning fee. Violation is subject to additional cleaning charges.

SAFETY: All Gwaii Adventure Camper vans are equipped with a fire extinguisher & first aid kit. Each van will have a safety inspection before the camper is rented out to each guest.

WAIVER OF LIABILITY: You are responsible for all of your personal contents left in your Campervan rental at all times. Any theft, loss or damage of any and all personal items are not the responsibility of Gwaii Adventure Campers.

 

This policy is accepted by renters and drivers of Gwaii Adventure Campers before arrival. Terms & Conditions subject to change.